A Mobile Processing Performance Check-up to Help You Launch into 2017
If you’ve been reading the AVPS blog for the past few months, you know that we’re firm believers that mobile processing can boost efficiency. However, we also know how many small business owners feel about change or incurring a new cost. With the busy holiday season behind us, now is the perfect time to take stock and give your operational performance a check-up.
If you passed on adding mobile credit card processing to your business, were there areas in which it could have improved how well you performed? Consider the following.
- Line length—Long checkout lines create congestion, preventing customers from maneuvering around your location. Did you experience long lines that brought a sense of frenzy to your environment? With mobile processing, you could have staggered the flow of traffic and retained a more open feel for your customers.
- Customer wait times—Long lines, in turn, create customer wait times, which directly impact your satisfaction ratings. While you may think you did a great job managing holiday crowds, your customers could have a very different perception. With mobile processing, you could have adjusted payment processing on demand. With a phone or tablet, payment processing becomes infinitely flexible.
- Employee competency—Many businesses hire holiday help but lack the time to train new recruits so that they have the proficiency to operate equipment efficiently. If you hired holiday help, did they perform up to your expectations, or did they struggle to get the hang of your system? The streamlined mobile applications make it easy for employees to process payments because they use familiar equipment and interfaces.
At AVPS, we believe we best serve our clients when we help them improve their day-to-day operations. Mobile processing and mobile phone credit card processing offers such incredible flexibility that it could be the key toward making this next year your best yet. To learn more, contact a representative today at 1-800-719-9198!