Insights

So, you’ve started down the path to entrepreneurship. You’ve got a great idea for a product. You know you can build it and you know people are willing to buy it, but at a what cost? Establishing the right price for your product is a key element in starting a small...

With more ways than ever for your customers to pay, your small business can benefit from providing various payment options. Customers have different payment preferences and needs, so offering different methods of payment opens up your business to more customers and...

What can businesses do to prevent chargeback fraud? Chargeback fraud is happening more and more often, and while there is no way to fully prevent it, there are measures businesses can take to make fraud more difficult. Outline your return policy. Make sure that your...

Customer disputes are a fact of life when running a business. When a customer is dissatisfied with a product or service, they want their money back. Sometimes, however, they’re not eligible for a refund. Credit card purchases allow the customer to contact the merchant...

Running an online store is like piloting a plane. You need a plan to define where you are going, checklists to ensure consistency, and systems to tell you if something is wrong. While some risks are obvious, others can catch you off guard. In this blog, you’ll learn...