Here’s a question for our retail clients: When you train a new employee, what do you think are the most important things they need to know? Chances are that you first focus on conduct, company culture, and an overview of your policies and procedures. You walk them through their duties and maybe even have them shadow other employees for a while. When it comes to payment processing, however, are you giving them the right training and enough of it? If not, you could be setting your business up for long-term security issues.
