Away From The Brick and Mortar—Innovative Business Models Need Innovative Payment Solutions If there is one business trend that’s on…
Category: AVP Solutions News and Events
Could The Way You Handle Credit Card Processing Cost You Customers?
At AVPS, we know that our clients have to incorporate the costs and fees associated with credit/debit card processing into their overall bottom lines. This means that, if they accept credit cards, they must include this as part of how they price their goods and services. While this has long been the norm, the rise of mobile credit card processing is creating some sticky customer service issues that we want to help our partners avoid. To demonstrate what we mean, here’s a story of a service provider, a customer, and the moment it all went wrong:
New Employee Training—Why You May Be Missing Something in Your Training Program
Here’s a question for our retail clients: When you train a new employee, what do you think are the most important things they need to know? Chances are that you first focus on conduct, company culture, and an overview of your policies and procedures. You walk them through their duties and maybe even have them shadow other employees for a while. When it comes to payment processing, however, are you giving them the right training and enough of it? If not, you could be setting your business up for long-term security issues.
The Week in Breaches: Safety Quiz, Expert Advice, Company Liability
The Week in Breaches: Safety Quiz, Expert Advice, Company Liability Introduction Breaches and hacks have once again filled the “electronic…
The Back to School Rush—Are Your Payment Processes Ready For the Challenge?
It’s the most wonderful time of the year! Well, for parents it is. While kids are bemoaning the inevitable return to homework and early bedtimes, parents are remembering what it’s like to not be 24/7 entertainment directors. For retailers, this period is also a huge sales boost across most industries. While school supplies, electronics, sports gear, and apparel top most school sales, we also have plenty of college-bound students who need household wares, cars, and gift cards.
Custom Service 101—How to Deal With Declined Cards Without Upsetting Your Customers
Custom Service 101—How to Deal With Declined Cards Without Upsetting Your Customers Introduction With the summer heat bearing down on…
While Phone Credit Card Processing Apps May Hurt, Rather Than Help Your New Business
While Phone Credit Card Processing Apps May Hurt, Rather Than Help Your New Business Phone Credit Card Processing Apps: Introduction…
The CFPB Wants You! (To Have Faster Payments, And More Protection)
Earlier this month, the Consumer Financial Protection Bureau (or CFPB) issued its 9 “Guiding Principles” for faster payments, and payment protection. As they bureau states, they “want to ensure any new payment systems are secure, transparent, accessible, and affordable to consumers. The systems should also have robust protections when it comes to fraud and error resolution.”
Christmas in Summer? Why Unconventionally Smart Planning and Marketing Can Help Your Business Grow
Christmas in Summer? Why Unconventionally Smart Planning and Marketing Can Help Your Business Grow Introduction Christmas in July? These words…
